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Hostalia Reviews

Spanish web hosting with free domain, NVMe storage and local support
Hostalia is a Spanish web host operated by acens technologies, part of the Telefonica group, that sells shared hosting, AI website and store builders, email, and cloud or dedicated servers from data centers in Madrid and Barcelona. Web hosting plans bundle a free domain and SSL for the first year, NVMe storage, daily backups and Imunify360 security, with support in Spanish by phone, WhatsApp, email, ticket and chat. It fits Spanish freelancers and small businesses that want local data and low entry prices, but rates rise after the promotional period and user reviews often mention slow support replies.

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3.8

Pricing

Web Hosting (Shared)
Starts from € 5.99Monthly
Website Builder (Tu Web)
Starts from € 0.99Monthly
Online Store (Tu Tienda)
Starts from € 0.99Monthly
Professional Email
Starts from € 1.1Monthly
Exchange Email
Starts from € 4.52Monthly
Cloud Servers
Starts from € 10.9Monthly
Dedicated Servers
Starts from € 109.9Monthly
Microsoft 365
Starts from € 12.74Monthly
Cloud SEO
Starts from € 4.99Monthly
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Hostalia Prices and Plans

Hostalia sells hosting as separate products rather than one long ladder of tiers. Web hosting has three plans that differ in NVMe space, RAM, vCPU count and mailbox allowances, and they suit an ordinary website or a small shop. Above them sit purpose-built ranges: Tu Web for drag-and-drop sites, Tu Tienda for online stores, professional email from 1.10 EUR a month, Exchange mailboxes from 4.52 EUR, Microsoft 365 seats from 6.37 EUR and Cloud SEO monitoring from 4.99 EUR a month. Cloud servers start at 10.90 EUR a month with root access, dedicated Dell machines start at 109.90 EUR, and the Cloud SEO, email and Microsoft 365 ranges can be bought on their own without a hosting plan. All prices exclude VAT, and promotional rates run only for the first three months, the first six months or the first year.
Plan Name
Space
CPU
RAM
Bandwidth
Price
Starter
100 GB NVMe space, unlimited web traffic, 25 MySQL and 25 PostgreSQL databases
2 vCPU
6 GB
Unlimited
€ 5.99/
Monthly
Details
Advanced
Unlimited NVMe space, unlimited web traffic, 50 MySQL and 50 PostgreSQL databases
6 vCPU
12 GB
Unlimited
€ 2.99/
Monthly
Details
Performance
Unlimited NVMe space, unlimited web traffic, unlimited MySQL and PostgreSQL databases
6 vCPU
20 GB
Unlimited
€ 9.99/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Basic
5 GB web space, unlimited pages, 10 mailboxes with 20 GB, free domain and SSL
Not applicable (managed builder)
Not applicable (managed builder)
Unlimited
€ 0.99/
Monthly
Details
Advanced
50 GB web space, unlimited pages, 100 mailboxes with 200 GB, free domain and SSL
Not applicable (managed builder)
Not applicable (managed builder)
Unlimited
€ 0.99/
Monthly
Details
Professional
Unlimited web space, unlimited pages, 250 mailboxes with 500 GB, free domain and SSL
Not applicable (managed builder)
Not applicable (managed builder)
Unlimited
€ 0.99/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Start
Up to 200,000 products, 1,000 pages, 10 mailboxes with 20 GB, free domain and SSL
Not applicable (managed store)
Not applicable (managed store)
Unlimited
€ 0.99/
Monthly
Details
Business
Up to 200,000 products, 1,000 pages, 50 mailboxes with 100 GB, free domain and SSL
Not applicable (managed store)
Not applicable (managed store)
Unlimited
€ 0.99/
Monthly
Details
Enterprise
Up to 200,000 products, 1,000 pages, 100 mailboxes with 200 GB, free domain and SSL
Not applicable (managed store)
Not applicable (managed store)
Unlimited
€ 0.99/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Basic
2 GB mailbox space and 2 GB online drive per user
Not applicable (email service)
Not applicable (email service)
Unlimited aliases and redirects, ActiveSync included
€ 1.1/
Monthly
Details
Standard
5 GB mailbox space and 10 GB online drive per user
Not applicable (email service)
Not applicable (email service)
Unlimited aliases and redirects, ActiveSync included
€ 2.2/
Monthly
Details
Business
25 GB mailbox space and 50 GB online drive per user
Not applicable (email service)
Not applicable (email service)
Unlimited aliases and redirects, ActiveSync included
€ 3.3/
Monthly
Details
Professional
50 GB mailbox space and 100 GB online drive per user
Not applicable (email service)
Not applicable (email service)
Unlimited aliases and redirects, ActiveSync included
€ 4.4/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Exchange Plan 1
50 GB Exchange mailbox per user
Not applicable (hosted Exchange)
Not applicable (hosted Exchange)
Outlook web, Exchange admin center, DLP policies
€ 4.52/
Monthly
Details
Exchange Plan 2
100 GB Exchange mailbox per user
Not applicable (hosted Exchange)
Not applicable (hosted Exchange)
Outlook web, Exchange admin center, DLP policies
€ 8.72/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Pack XS
50 GB SSD
1 vCPU Intel Xeon Gold
1 GB
Unlimited transfer, firewall and public IP included
€ 10.9/
Monthly
Details
Pack S
80 GB SSD
2 vCPU Intel Xeon Gold
2 GB
Unlimited transfer, firewall and public IP included
€ 21.9/
Monthly
Details
Pack M
120 GB SSD
2 vCPU Intel Xeon Gold
4 GB
Unlimited transfer, firewall and public IP included
€ 32.9/
Monthly
Details
Pack L
160 GB SSD
4 vCPU Intel Xeon Gold
8 GB
Unlimited transfer, firewall and public IP included
€ 65.9/
Monthly
Details
Pack XL
240 GB SSD
8 vCPU Intel Xeon Gold
16 GB
Unlimited transfer, firewall and public IP included
€ 142.9/
Monthly
Details
Pack 2XL
360 GB SSD
12 vCPU Intel Xeon Gold
32 GB
Unlimited transfer, firewall and public IP included
€ 274.9/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Servidor 16 GB
Dell PowerEdge R260, 2 x 480 GB SSD in RAID 1, up to 2 extra 960 GB SSD
4 cores, Intel Xeon E-2434 at 3.4 GHz to 5 GHz
16 GB
Unlimited traffic on a 100 Mbps network card, 1 IP included
€ 109.9/
Monthly
Details
Servidor 32 GB
Dell PowerEdge R360, 2 x 480 GB SSD in RAID 1, up to 6 extra 960 GB SSD
4 cores, Intel Xeon E-2434 at 3.4 GHz to 5 GHz
32 GB
Unlimited traffic on a 100 Mbps network card, 2 IPs included
€ 149.9/
Monthly
Details
Servidor 64 GB
Dell PowerEdge R360, 2 x 960 GB SSD in RAID 1, up to 6 extra 960 GB SSD
8 cores, Intel Xeon E-2468 at 2.6 GHz to 5.2 GHz
64 GB
Unlimited traffic on a 100 Mbps network card, 2 IPs included
€ 199.9/
Monthly
Details
Servidor 128 GB
Dell PowerEdge R660XS, 2 x 960 GB SSD in RAID 1, up to 6 extra 960 GB SSD
16 cores, Intel Xeon Silver 4514Y at 2 GHz to 3.4 GHz
128 GB
Unlimited traffic on a 100 Mbps network card, 2 IPs included
€ /
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Empresa Estandar
Exchange mailbox of 100 GB, OneDrive 1 TB per user and SharePoint 1 TB for the organization
Not applicable (cloud suite)
Not applicable (cloud suite)
Office apps on up to 5 devices per user, Teams included, up to 300 licenses
€ 12.74/
Monthly
Details
Empresa Basico
Exchange mailbox of 100 GB, OneDrive 1 TB per user and SharePoint 1 TB for the organization
Not applicable (cloud suite)
Not applicable (cloud suite)
Web versions of Office apps, Teams included, up to 300 licenses
€ 6.37/
Monthly
Details
Apps for Business
Exchange mailbox of 100 GB, OneDrive 1 TB per user and SharePoint 1 TB for the organization
Not applicable (cloud suite)
Not applicable (cloud suite)
Desktop and web Office apps for up to 5 devices per user, Teams included, up to 300 licenses
€ 11.55/
Monthly
Details
Empresa Basico EEA (without Teams)
Exchange mailbox of 100 GB, OneDrive 1 TB per user and SharePoint 1 TB for the organization
Not applicable (cloud suite)
Not applicable (cloud suite)
Web versions of Office apps, no Microsoft Teams, up to 300 licenses
€ 4.9/
Monthly
Details
Empresa Estandar EEA (without Teams)
Exchange mailbox of 100 GB, OneDrive 1 TB per user and SharePoint 1 TB for the organization
Not applicable (cloud suite)
Not applicable (cloud suite)
Office apps on up to 5 devices per user, no Microsoft Teams, up to 300 licenses
€ 9.81/
Monthly
Details
Plan Name
Space
CPU
RAM
Bandwidth
Price
Alta en Buscadores
Tracks 5 keywords and 2 competitors with 50 web pages analyzed per week for one website
Not applicable (SEO software)
Not applicable (SEO software)
Submission to Google, Yahoo and Bing plus monthly ranking reports
€ 4.99/
Monthly
Details
Business
Tracks 15 keywords and 3 competitors with 500 web pages analyzed per week for one website
Not applicable (SEO software)
Not applicable (SEO software)
Personalized SEO plan, daily site audits and monthly ranking reports
€ 10.99/
Monthly
Details
Professional
Tracks 30 keywords and 4 competitors with 1,000 web pages analyzed per week for one website
Not applicable (SEO software)
Not applicable (SEO software)
Advanced SEO recommendations, daily site audits and monthly ranking reports
€ 20.99/
Monthly
Details

Pros and Cons

Pros

Entry prices are among the lowest in Spain, from 0.99 EUR a month on Tu Web and Tu Tienda and 2.99 EUR a month on Advanced hosting for the first year

One free domain and a free SSL certificate for the first year, plus free SSL on every domain registered and hosted with the company

Websites, email and databases stay in Spanish data centers in Alcobendas (Madrid) and Barcelona, which helps with GDPR and local latency

Web hosting uses NVMe disks with up to 20 GB of RAM and 6 vCPU, and supports PHP up to 8.4 with MySQL 8.4.5 and PostgreSQL

Support is free and in Spanish by phone, WhatsApp, email, ticket and chat, run by an in-house call center of more than 100 people

The catalog covers most needs in one place, from a website builder and online store to Exchange email, Microsoft 365, Cloud SEO, cloud servers and dedicated Dell hardware

Certifications include ISO 9001, ISO 27001, ISO 14001, ISO 45001 and ENS, backed by a 99.9% SLA, no lock-in contracts and a 30-day money-back guarantee

Cons

Promotional pricing ends quickly, as Advanced hosting rises from 2.99 EUR to 12.99 EUR a month and Performance from 9.99 EUR to 24.99 EUR

All prices on the website exclude VAT, so customers in Spain pay 21% more at checkout

Independent review sites collect frequent complaints about slow or unresolved support tickets and billing errors, and HostAdvice’s aggregate score sits near 2.6 out of 5

The website, control panel and help documentation are mainly in Spanish, which makes the service awkward for non-Spanish speakers

Shared hosting uses a custom Hostalia panel instead of cPanel, so cPanel guides, scripts and add-ons generally do not apply

Dedicated servers cap the network card at 100 Mbps, which limits very high-traffic workloads

Several useful extras are chargeable, including Plesk from 11.50 EUR a month, Windows Server at 67 EUR a month on dedicated machines and fully managed administration at 99 EUR a month

Hostalia Features

Feature

Description

Free Domain and SSL for the First Year
Web hosting plans include one domain and an SSL certificate at no cost for the first year, and the website builder and store plans keep the free domain for as long as the plan stays active. Any domain registered and hosted with Hostalia also gets a free certificate, a perk the company values at 9.99 EUR a year.
NVMe Storage with Up to 20 GB of RAM
Web hosting runs on NVMe disks with unlimited web traffic and a Spanish IP address. The three tiers offer 6 GB, 12 GB and 20 GB of server RAM with 2 or 6 vCPU, and the two larger plans remove the disk space cap altogether.
Daily Backups Kept for Seven Days
Every web hosting account is copied once a day and the backups are stored for seven days. That gives a week of restore points for files and databases if an update breaks a site or content is deleted by mistake.
Imunify360 Security with Two-Factor Login
Accounts sit behind Imunify360, which uses AI-based scanning to find malware and detect intrusions, alongside an IDS/IPS firewall and anti-DDoS filtering. Panel access can be locked with two-factor authentication, and the control panel logs every login with IP address, time and country.
Flexible Mailboxes with Spam Controls
Hostalia email is flexible, so you decide how much space each mailbox gets and can shift unused room to a busier account. Antivirus, configurable spam filters, whitelists and blacklists, SPF and DKIM authentication, POP and IMAP access and a full webmail client are all included.
AI Website and Store Builder
The Tu Web and Tu Tienda products generate design ideas and written text with AI, then let you publish through a drag-and-drop editor. Domain, hosting, SSL and mailboxes come bundled, and store plans handle up to 200,000 products with PayPal, Redsys, Bizum, MRW and SendCloud integrations.
PHP 7.4 to 8.4 with MySQL and PostgreSQL
You can switch PHP versions per account from 7.4 through 8.4 and run MySQL 8.4.5 and PostgreSQL databases side by side. phpMyAdmin 5, Git repository connections, HTTP/2 and ionCube Loader 10 are part of the standard hosting stack.
Cloud Servers with Root Access
Cloud servers use Intel Xeon Gold processors with SSD storage and scale from 1 vCPU and 1 GB of RAM to 12 vCPU and 32 GB of RAM. Each machine includes root access, a public IP, private networking, a firewall, unlimited transfer and the One Cloud panel, with apps such as WordPress, Magento, Docker or Plesk installed in one click.
Dedicated Dell Servers with Hardware RAID
Dedicated hosting is single-tenant Dell PowerEdge hardware with Intel Xeon processors, SSD disks in RAID 1 through a hardware controller and up to 128 GB of RAM. Servers ship with Ubuntu LTS or Windows Server 2022, include anti-DDoS protection and a shared firewall, and can be fully managed by Hostalia for an extra fee.
Spanish Support and Service Guarantees
Support comes from an in-house Spanish call center of more than 100 people and is free on phone, WhatsApp, email, ticket and chat. A 99.9% availability SLA applies across the platform, contracts carry no lock-in period, and there is a 30-day money-back guarantee that excludes domain names.

Rating Breakdown

We scored Hostalia on pricing, features, performance, ease of use and support using its own product pages, its service level agreement and customer reviews on independent platforms. Each score weighs what a plan delivers against what it costs once the promotional period ends, and the support score balances the free Spanish-language channels against the recurring complaints about slow ticket replies.

Parameter

Score

Why This Score

8.5
Hostalia is one of the cheapest ways to get hosting in Spain. Starter hosting costs 5.99 EUR a month, Advanced drops to 2.99 EUR for the first year, and the website and store products open at 0.99 EUR a month with a free domain and SSL for the first year. The score loses points because promotional rates expire, quotes exclude 21% VAT and renewal rates are three to four times higher than the promo price.
8
Every hosting plan bundles a free domain, free SSL, NVMe storage, daily backups kept for seven days, Imunify360 security, unlimited email accounts and at least 25 MySQL and PostgreSQL databases. The catalog also reaches into Exchange email, Microsoft 365, Cloud SEO and two server families. It misses a perfect score because cPanel, a staging environment and a free CDN are not offered.
8
NVMe disks, up to 20 GB of RAM and 6 vCPU, PHP 8.4 support and data centers in Madrid and Barcelona with n+1 redundancy give shared accounts plenty of headroom, and cloud servers add SSD storage plus private networking. Dedicated machines cap the network card at 100 Mbps, and the entry hosting plan is modest at 6 GB of RAM and 2 vCPU.
7.5
Ordering, publishing and mailbox setup all happen in one Spanish client area, the website builder and store use AI to draft designs and text, and servers can be created from a browser in minutes. The custom panel is not cPanel, though, so existing guides may not match, and everything from signup to the help center is written in Spanish.
6
Support is free across phone, WhatsApp, email, ticket and chat, and Hostalia runs its own call center of more than 100 people inside Spain at no call cost. It loses points because the desk works in Spanish only, and independent review sites repeatedly report slow or unresolved tickets and billing problems, with the harshest feedback coming from recent users.
7.7
Hostalia is a solid pick for Spanish projects that want cheap entry prices, a free domain and SSL, local data centers and a catalog that scales from shared hosting into cloud and dedicated servers. Renewal pricing, VAT-exclusive quotes, a Spanish-only panel and mixed support reports keep the score in the good range rather than the excellent one.

What is Hostalia?

Hostalia is a Spanish web hosting company that sells domains, shared hosting, email, website tools and servers. The brand has been online since 2001 and has belonged to acens Technologies S.L.U. since 2008. acens joined the Telefonica group in June 2011 and was acquired in May 2021 by Telefonica Cybersecurity and Cloud Tech, the holding company known as Telefonica Tech. Hostalia says it manages more than 203,000 domains for more than 92,470 customers, and it is an official .ES registrar, a member of RIPE and a member of Espanix, the Spanish internet exchange.

A drag-and-drop builder and a hosted online store both use AI to write text and suggest layouts. There is professional and Exchange email, Microsoft 365 licensing, a Cloud SEO service that audits a site and monitors keywords, and two server families. Cloud servers open at 10.90 EUR a month for 1 vCPU and 1 GB of RAM and climb to 12 vCPU with 32 GB of RAM, while dedicated machines are single-tenant Dell PowerEdge boxes with Intel Xeon processors, hardware RAID and SSD storage.

Hostalia suits Spanish freelancers, shops and small companies that want low entry prices, help in Spanish and data that stays inside Spain. Two things are worth checking before you buy. Promotional rates apply only for a set period, so Advanced hosting moves from 2.99 EUR to 12.99 EUR a month and Performance from 9.99 EUR to 24.99 EUR. Every price on the site also excludes VAT, which adds 21% at checkout for customers in Spain, and independent review sites collect a steady stream of complaints about slow support replies.

Key Features of Hostalia

  • Three web hosting tiers with NVMe storage and between 6 GB and 20 GB of server RAM
  • One free domain name and a free SSL certificate for the first year on web hosting
  • Daily backups kept for seven days on web hosting accounts
  • NVMe disk space with unlimited web traffic and a Spanish IP address
  • Imunify360 security with AI-based malware scanning and intrusion detection
  • Two-factor login plus access logs showing IP, time and country for the control panel
  • PHP 7.4 to 8.4, phpMyAdmin 5, HTTP/2, Git repositories and ionCube Loader 10
  • MySQL 8.4.5 and PostgreSQL databases, at least 25 of each on the entry plan
  • Flexible mailboxes that let you move unused email space between accounts
  • Antivirus, configurable spam filters, SPF and DKIM authentication on email
  • AI-assisted website builder and online store with domain, SSL and email included
  • Cloud servers with root access, private networking, firewall and anti-DDoS protection
  • Dedicated Dell PowerEdge servers with Intel Xeon processors and hardware RAID
  • One Cloud panel plus optional Plesk editions and one-click app installs on servers
  • 30-day money-back guarantee, no lock-in contract and a 99.9% availability SLA

Write Your Review About Hostalia

wpw8t
Last Updated
September 15, 2026
5.0

Very Happy

Absolutely the Best Hosting Experience! We use HostWP to host our website, EllasAlt...

Frequently Asked Questions

Hostalia is a Spanish brand inside acens technologies S.L.U., which joined the Telefonica group in 2011 and now sits under Telefonica Cybersecurity and Cloud Tech, or Telefonica Tech. The company says it manages more than 203,000 domains for more than 92,470 customers, and it acts as an official .ES registrar, a member of RIPE and a member of Espanix. Its own internet data centers are in Alcobendas (Madrid) and Barcelona, both built with n+1 redundancy on critical systems, so websites, email and databases stay inside Spain.

Yes. Starter, Advanced and Performance web hosting each include one domain plus an SSL certificate free for the first year. Tu Web and Tu Tienda plans include one domain free for as long as the plan stays active, along with a free HTTPS certificate. Free SSL is also issued on every domain registered and hosted with Hostalia, and the free Secure Site Starter certificate is listed at 9.99 EUR a year. On shared hosting the free domain covers the first year only, and renewal is charged at the normal rate.

Some are promotional and some are standard. Advanced hosting costs 2.99 EUR a month for the first year and then 12.99 EUR, and Performance costs 9.99 EUR a month for the first year and then 24.99 EUR. The Tu Web and Tu Tienda plans start at 0.99 EUR a month for three months, or six months on Tu Web Advanced, before moving to their standard rates. Starter hosting, professional email and cloud servers are quoted at their regular prices. Every figure on the website excludes VAT.

Shared hosting, the website builder, the online store and the email products run on Hostalia’s own client area and control panel rather than cPanel. Web hosting supports PHP 8.4, 8.3, 8.2, 8.1, 8.0 and 7.4 with phpMyAdmin 5, MySQL 8.4.5, PostgreSQL, Git repositories, HTTP/2 and ionCube Loader 10. Cloud and dedicated servers give full root access and offer the Plesk panel as an optional extra, with Plesk editions starting at 11.50 EUR a month.

An in-house call center of more than 100 staff handles support in Spanish. You can call the free number 900 103 253, message WhatsApp on 682 105 345, send an email, or open a ticket or a chat from the client control panel. Hostalia also offers a 30-day money-back guarantee that excludes domain registrations, and its service level agreement promises 99.9% availability across the platform.